Be a secrete admirer of your friend:- If your friend is good at something then do not praise him/her in his/her presence. Praising a person for what he/she is good, does not improve his/her qualities, but can cause over-confidence to be induced in him/her, which surely will be harmful for your friend. A good friend should never miss an opportunity to praise his/her friend in front of others when he/she is not around.
Don't proved him/her wrong in public:- As it is important not to praise a friend openly in his/her presence, it is also very much important to abstain from proving him/her wrong in front of other people. Take him/her away from the crowd and let him/her know where he/she is wrong. There is no point in proving your friend wrong in other's presence; it will spoil your friend's image in other's view. And additionally your friendship will be in danger.
Try to understand your friend:- It is always important to understand what your friend is worried about or what problems he/she is facing. Always try to understand the situation your friend is in and try to soothe him/her. It is evident that if people are undergoing some problems, they will not speak up their problems to their brothers or sisters, they will instead tell everything to their friends. Let your friend speak up, just listen to him/her and be with him/her until your friend does not come out of frustration.
Pull Your Friend Away From Making Mistakes:- If your friend is doing something wrong, it is your duty to let him/her know it at earliest. Keep in mind; best friend has to play a role of critic if he/she wants his/her friend to stop doing wrong things. But again keep in mind not to show your friends mistakes in front of other people. Sometimes it is important to understand your friend's intentions behind his/her actions and try to analyze situation, then only you should give your opinion.
The Ego Problem:- Never let ego spoil your friendship. It is no reason to be jealous if your friend is not at all able to speak to you and is with someone else, you have to be his/her friend, do not expect word of gratitude from the person you think is your friend. Sometimes there could be a clash between you and your friend, and you both stop talking to each other for some time, it is not at all wrong to speak first and say sorry to your friend, no matter what happens.
Try to Teach Good Things:- If you are a true friend, you should never give your hungry friend a fish, instead, you should teach him/her how to fish, this will give your friend food for lifetime. A good friend will never wish his/her friend to be dependent on someone.
Do Not Interfere:- Most important point that one should take care of is that your friend has his/her own life and you should not interfere in his/her life. You have a right to tell your friend what is good and what is bad, but you do not have a right to make someone do what you wish.
Hope this will help you out solve some of your problems you are facing in friendship.
Friendship
The garden of Komyozeniji
Maruyama Park in Tokyo
A foggy visit to Okunoin's cemetery
Mount Fuji
Korakuen Garden in Okayama
700 series trains on the Tokaido Shinkasen
Cycling through the wooded hills
Customer Service
Customer service seems to be a hot topic in the business world these days as more and more corporations are beginning to realize that in order to succeed and have a sustainable business, the customer's needs and wants must take precedence over the "bottom line". Providing exceptional customer service is easier said than done, but if you follow these three important tips, you'll be on your way to creating a great customer service culture for your company. These tips are actually very basic and really don't have anything to do with direct contact with the customer, but trust me, they work!
First, let me give you an equation to keep in mind as you read this article. Here's the equation:
Happy Customer = Happy You + Happy Work Environment 
1) On your way to work, listen to happy music. What type of music puts you in a good mood? Commuting to work is often tough and if you sometimes get road rage like me, it can instantly start your day off in a harried way. Music sets the tone for the rest of your day. When you listen to soothing and happy music, this affects how you deal with co-workers and customers.
2) If your desk or work area is cluttered and disorganized, take a few minutes to clear it.
When you come to work with a cluttered work area, your mind tends to become cluttered with all the things you need to do, thus putting you in a stressed mental state. This has a direct affect on your problem solving skills when you are communicating with customers.
3) Stay away from co-workers that sap your energy.
You know the ones... They come into work complaining about one thing or another. The just love spreading that negative energy around and fish around for pity from others. Simply give them a smile of encouragement and then run to the other side of the building! You don't need that negative energy to affect your mood and pass on to your customer.
Your overall state of mind and well-being affects how you interact with people. Your emotions, your work environment, and even the people you interact with at work can influence your actions and thoughts when you are dealing with customers. People can sense when you're happy. When you're happy, your customers are happy, right?
What are you doing to create a happy you, to create a happy work environment, and ultimately, to create happy customers?
